Ransomware is software that encrypts all the contents of a hard drive and then extorts payment, usually in bitcoins, in order to get the unlock code. Some ransomware can even encrypt any attached backup drives. Ransomware can and has been used against many individuals and was recently used against several hospitals. The use of ransomware is a very lucrative area for the bad actors—the offensive team. Some bad actors have capitalized even more on their investments by running ransomware help desks. To pay or not to pay, that will be the dilemma when ransomware strikes you or your company.